Shipping Policy
Last Updated: 01/12/2025
At Angellovedoves, every piece of jewelry tells a quiet story of care, intention, and craftsmanship. We specialize in handcrafted bracelets, earrings, and delicate jewelry pieces designed to be worn with meaning and confidence. Because each order represents something personal, we take shipping seriously and aim to deliver every package with reliability, transparency, and consistency.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Please read it carefully before placing an order so you know exactly what to expect from checkout to delivery.
1. Shipping Coverage
At this time, Angellovedoves ships within the United States. All shipping services, delivery timelines, and costs described in this policy apply to U.S. domestic orders only.
We are continually evaluating expansion opportunities and may introduce additional shipping destinations in the future. Any updates will be reflected on this page.
2. Shipping Cost
We offer simple, flat-rate shipping to ensure clarity and fairness for all customers.
| Shipping Method | Cost (USD) |
|---|---|
| Standard Shipping (Flat Rate) | $6.99 |
The flat-rate shipping fee applies per order, regardless of the number of items purchased. Shipping charges are calculated and displayed at checkout before payment is completed. There are no hidden shipping or handling fees.
3. Order Processing & Handling Time
Each jewelry piece is carefully inspected and securely packaged before shipment. While our products are handcrafted, we maintain a fast and consistent processing workflow.
Handling Time: 1 business day
Orders are prepared for shipment within one (1) business day after payment confirmation. Handling time includes order verification, quality checks, secure packaging, and carrier pickup preparation. It does not include transit time.
4. Order Cut-Off Time
Order Cut-Off Time: 5:00 PM EST
Processing Days: Monday through Friday
Orders placed before 5:00 PM EST on a business day are processed the same day. Orders placed after 5:00 PM EST, on weekends, or on federal holidays are processed on the next business day.
5. Shipping Transit Time
| Shipping Stage | Timeframe |
|---|---|
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Total Estimated Delivery Time | 3–7 business days |
Delivery timelines are estimates, not guarantees, and may vary based on destination, carrier volume, weather conditions, or unforeseen delays.
6. Delivery Carriers
We partner with trusted national carriers to ensure dependable delivery service.
- USPS (United States Postal Service)
- UPS
- FedEx
Carrier selection is determined by destination, package size, and logistical efficiency. Customers cannot request a specific carrier at checkout.
7. Order Tracking
Every shipment from Angellovedoves includes tracking for full visibility. A tracking number is generated once your order ships and is sent via email. Tracking updates may take up to 24 hours to activate.
8. Delivery Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Angellovedoves is not responsible for delays or losses caused by incorrect or incomplete addresses.
9. Delivery Confirmation & Receipt
Once the carrier confirms delivery, responsibility for the package transfers to the customer. If your order shows as delivered but has not been received, please check nearby locations or contact the carrier.
10. Delays & Exceptions
Angellovedoves is not liable for delays caused by carriers once a package has been handed over. We will always assist customers in tracking and resolving issues where possible.
11. Lost or Missing Packages
If a package is considered lost, please contact the carrier first and then reach out to our support team with your order number.
12. Refused or Undeliverable Packages
Refused or undeliverable orders may be subject to non-refundable shipping costs and additional reshipping fees.
13. Packaging Standards
Every Angellovedoves order is packaged with care, using protective materials designed to safeguard delicate jewelry while balancing presentation and sustainability.
14. Shipping Policy Updates
Angellovedoves reserves the right to update or modify this Shipping Policy at any time. Changes apply to orders placed after updates are published.
15. Customer Support & Contact Information
Support Hours:
8:00 AM – 7:00 PM (EST)
Monday – Saturday
Email: support@angellovedoves.com
Store: Angellovedoves
